Online Services

HEFCU has a full range of FREE, secure, online services to offer our members!  Any one of our representatives will be able to assist you with any questions or concerns during our normal business hours at 1-800-624-3312.

Please be aware that Microsoft has officially stopped releasing general security updates for Internet Explorer 10.0 (IE 10) and our vendor will officially cease support for IE 10 with the recent makeover.  With that, we cannot guarantee our online banking will view properly.  We strongly encourage you to upgrade your browser as soon as possible.

Online Banking

HEFCU@Home, our online banking solution, allows our members to view your account balances, transfer between HEFCU accounts, view transaction history, make HEFCU loan payments, AND access your eStatements all with one sign-on!  Online Banking Customer Service is available 24/7 at 1-888-634-8733.  Enroll in Online Banking and follow the prompts to register for this FREE service.

Electronic Bill Payment

Through our online banking service, you can pay your bills from the comfort of your computer, 24/7.  No more writing checks or buying stamps!  Bill payments are automatically deducted from your HEFCU Share Draft/Checking Account.  Bill Pay Customer Service is available Monday-Friday, 7:30am-2am EST at 1-877-260-0064 or via a live chat when you are logged in.

Mobile Check Deposit

We now offer mobile check deposit through our mobile app.  This is a secure and easy way to deposit a check using your smartphone or tablet (must have a camera).  Once you have the app downloaded onto your mobile device, select the account you want to deposit to, snap a picture, and submit your checks for deposit–how convenient!  All checks deposited after 4pm ET, will be viewed the next business day and all deposits have a 3-day hold automatically placed.

eStatements

Once you register for eStatements, you no longer have to wait for a statement in the mail.  You will be able to access your statement as soon as the notification arrives in your inbox.  This service is FREE, fast, convenient, and secure!  Register now!

Mobile App*

HEFCU now offers a Free Mobile App* you can download to your mobile device to make it even easier to connect with your HEFCU accounts.  You can view your accounts, pay bills, deposit checks, find an ATM or branch, and much more.  To download the app, go to the app store on your mobile device and search for ‘HEFCU Mobile’ to begin enjoying HEFCU from the comfort of your palm!

Online Loan Application

Our secure online loan application makes applying for one of HEFCU’s low rate loans easy, fast, and convenient!  Apply online, 24/7, from the comfort of your own home!

For some handy online banking information, please view this flyer (PDF – new window/tab).

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*Must be registered for online banking